4.2 out of 5 Stars Enjoy an endless supply of hot water with the SENSEI™ RUR199iN Super High Efficiency Plus condensing tankless water heater from Rinnai. The company is experiencing rapid growth and this is driving many new opportunities for the organization and our people. (They charged me a $195 call out fee) They suggested replacing the tapware due to water flow restrictions, so we did, nothing changed. Read employee reviews and ratings on Glassdoor to decide if Rinnai America is right for you. All Rinnai tankless water heaters have common qualities. Learn how to enable cookies. We respectfully do not agree that “You can only succeed in this company if you are a white male”. Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. The lady that booked the service call has stated that there is seven year warranty, another lady says that I have to pay while the technicians arrive, another lays states that as per their record technician has already come and fixed the problem. List of all Rinnai Centers / Repairs in U.S.A. (Water Heaters, Heaters, Boilers and more). The Rinnai RUC98iN is a top buy from the manufacturer. Reviewers write the most about Rinnai Water Heater and give it 2.3 stars out of 5. Write a Review "Rinnai Customer Service" 1.0 rating. This is part of Rinnai’s Luxury Series. The worst pile a junk on the market. Rinnai America can attest that this statement is not factual. Price and Warranty. Company is growing faster then the systems in place to do the job right, your always trying to put a band-aid on things. Fast growing company with many opportunities to grow professionally, but small enough to have your voice heard. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I've worked here for a little over 1 year. Lying customer service, defective product, unskilled technicians. I spent 15 minutes on the phone just to be hung up on. Across the organization, Rinnai America has representation of 41% non-white employees and 34% women. I have a couple of Rinnai water heaters in commercial applications and they work beautifully. This will replace the current featured review for targeted profile. I would not recomend this company to any one. I called Lowes and was told Rinnai was backordered another 2 weeks. I will let you know as soon as I find one. Management is accessible and open to your ideas. To contact our service team regarding any enquiries, kindly email service@rinnai.sg. We are processing your message. Now I have got recovery letter from Rinnai and threatening me that non payment of $195 will be reported to Veda. Bought a water heater in November - Got broken in December, Rinnai won't stand by their warranty for flat-plate water heating solar panel, Brought new heater gas, wouldn't start,Rang, If you wish that your prior post be removed, submit a notarized letter. You lose your customers. Rinnai Overview Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 38 reviews. Considering the complete review and after testing the heater, it is evident that we have liked the whole features and performance of the Rinnai RUC98iN Ultra Series Natural Gas tankless water heater. Leaders and managers ask for feedback. In fact, a quick search for Rinnai electric tankless heater reviews will show you that Rinnai does not, and never has, produced … What is your customer experience with Rinnai? Review #1498234 is a subjective opinion of poster. Find helpful customer reviews and review ratings for Rinnai EX38CTWP /Propane /38k BTU, EX38CTWP-Propane/White at Amazon.com. Latest review: Just replace the old 170L hot water system by Rinnai B26. Throw your money out the window. Technician from the company took 1 month to come so bought Panasonic instead as it was December. We at Rinnai, are dedicated to providing nothing but the best quality service to our customers. These heaters are recommended for families who need more than what the basic models from the V series offer.Like the RL94 models, RL75 offers the Circ-Logic recirculation technology, for faster hot water delivery, isolatio… Tankless Water heater failed within 7 years and they will not do a thing about it. Chambers Plumbing & Heating, Inc. 119 East 5th St. LOVELAND, CO 80537 (970) 667-3050. Benefits of Rinnai Tankless Water Heaters. It is compact and powerful. Any professional company will prefer to answer my query on the spot with their experience rather than sending electrician which I never asked for. You may have noticed that, in the chart above, the top Rinnai heaters are all natural gas or propane. The processes and procedures were ANTIQUATED to do anything. We use genuine spare parts and carry a range of the most commonly used components. Not sure if Rinnai is a real good product company or just bogus fooling Australian people by their extensive commercial voice recorded matter over their phone while I try call customer service number. After contacting Rinnai multiple times I finally figured out Lowes carried one. 3 days after the delivery date still no unit. I just want to enquire about warranty on product, so they have any idea about this type of problem and this kind of fault will be covered under warranty. The product is good quality and it’s the best in the category. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Review #1185418 is a subjective opinion of poster. 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