Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. If you have received an arrangement that is defective or does not meet your expectations, contact Online Customer Support at 1-800-430-3376 to have a replacement sent to you at no-charge. We take pride in the quality of the products we sell and offering great customer service is our top priority. Custom made products, such as paint samples, are not returnable. If I have a question about a return, who do I contact? All our Home Depot Promo Code and sales are verified by our coupon hunters. Home Depot, Target and Best Buy are among the retailers planning to have longer sales with more savings online to help reduce crowds and spread out demand amid COVID-19. Return to a Home Depot store: Credit is issued in-store at time of return. Home Depotâs competitor coupon policy no longer honors competitor coupon codes, but price matching is still available. If you find a better deal on an identical product at another local competitor, Home Depot⦠Live goods purchased online including houseplants, perennials, trees, holiday trees, wreaths and garlands, that are received damaged or dead, please contact Online Customer Support at 1-800-430-3376 within 3 days of delivery and we will promptly ship a replacement at no charge. Check out ⦠The Home Depot Price Adjustment is a great way to save money on your past purchases! Home Depot Coupon 10% Off official coupons page is showing a wide range of the latest and most valuable deals, sales, and Home Depot Coupon 10% Off Promo Codes. Any product damage or defects must be reported within 30 days of purchase. For non-UPS returns, please return your order to a local retail store. Perennials, trees and shrubs have a one-year guarantee. Packages can be dropped off at UPS locations including drop boxes, The UPS Store, Mail Boxes, Etc. Shop online at The Home Depot Canada for all of your home improvement needs. There are no return shipping charges applicable for returns made to The Home Depot retail stores. At this time, most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Shares of Home Depot fell about 5% in early trading on the news, a move that is ⦠Plus, for items not in-stock at your local store, we offer Buy Online, Ship to Store. Just check our Shipping and Delivery FAQs for a look at your options. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. • To enable quick processing of your return, please bring with you a copy of your bar coded shipping confirmation email or the credit card used to make the purchase. Once you've selected the Pick Up In Store option and arrived at the store you've chosen, stop by the Customer Service desk (or Pro desk if you are a contractor and have chosen that location during online checkout) for assistance with order pick up. The Home Depot now offers free shipping on over one million online items for most orders over $45. HOME DEPOT. Most in-stock items will be ready for pick up within hours of the time the orders are placed. The apparent financial benefit ⦠Local store prices may vary from those displayed. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), FREE DELIVERY ON OVER ONE MILLION ONLINE ITEMS EVERY DAY*, FREE IN-STORE PICKUP WHEN ORDERING ONLINE, FREE ONLINE ORDER RETURNS AT ANY HOME DEPOT STORE WITHIN THE U.S.**, Online Returns: Frequently Asked Questions. Need Help? The Home Depot deals can be found on countless of items storewide. 50% of online orders are picked up at a Home Depot ⦠If you cannot return larger items to your local Home Depot store, please call an online Customer Care Specialist at 1-800-430-3376. Many items that are in-stock at your local store are available for same day pick up. • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Homedepot.com. Returns (170) US ⦠We reserve the right to change or end this offer at any time. Please contact Online Customer Support at 1-800-430-3376 for further information. Return by Mail: Credit is issued upon receipt and processing of the return in our warehouse. In the first quarter of 2014, Home Depot's online sales rose a better than expected 40%, adding a full percentage point to Home Depot's U.S. same-store sales growth of 3.3%. Refine Your Search. Housewares (98) Tools & Machinery (43) General Merchandise (29) Condition. The Home Depot just announced its Fall Savings sales event, which runs through Oct. 21. Plan ahead with confidence knowing your delivery will arrive on schedule. When you need your items fast, take advantage of our Free In-Store Pickup today. You can also have your ordered shipped to the store for ⦠†Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account. For most orders delivered by UPS or Fed Ex, you can use the enclosed small parcel return label to mail your return. Stop searching for a refrigerator sale, dishwasher sale, or washer and dryer sale at different retailers, when the must-have deals for appliance are all-in-one place. IMPORTANT: Whole house generators or stationary generators are non-returnable and non-refundable. Select items can ship to Alaska & Hawaii. You can also visit the Return Policy page for more information. Original shipping charges as well as any return shipping charges will be refunded if there was an error on the part of homedepot.com. Digital commerce is surging at the Home Depot Inc., and CEO and president Craig Menear attributes much of that to the retailerâs omnichannel effortsâor what he calls Home Depotâs interconnected retail strategy. However, if you believe you have received an incorrect sample, please call Online Customer Support at 1-800-430-3376 for a replacement. Plus, FREE delivery on most major appliances. Wallpaper and flooring samples are not returnable. Use of this site is subject to certain Terms Of Use. This great value for our online shoppers means it's easier than ever to start that gardening or repair project ⦠"When it ⦠To learn more about our savings check out The Home Depot⦠If you are not completely satisfied with your purchase, please follow the guidelines detailed below and we will be happy to help you to return your purchase. For Homedepot.com Related Issues and Questions: Please call us at 1-800-430-3376 to speak directly with an Online Customer Care Specialist about your issue or send us an email using the form below. Where can I find out more information about the return policy? Televisions and computers must be returned within 30 days of purchase. Look for the expected arrival date in your Shopping Cart under Product Information. Most orders will be ready within hours of when you place the order online. Shop our wide selection of online departments and save even more with free shipping on qualifying items. By contrast, Home Depot yesterday announced sales grew 7.1% to $28.3 billion, with comparable U.S. sales up 7.5%. How do I return a product that is too large or heavy to be returned to a store or in the mail? Any project can easily become a reality with one of our savings options. When you're looking for better products at better values - look to the only name in improvement - The Home Depot. This service features more than over a million items that can be shipped free of charge to your local Home Depot store when you order online. The Home Depot now offers free shipping on over one million online items for most orders over $45. © 2000-2020 Home Depot Product Authority, LLC. All Rights Reserved. Free standard delivery on appliance purchases of $396 or more. Items purchased on homedepot.com can be returned to the store. Due to safety hazards, items that use flammable liquids or gases cannot be returned through the mail, even if the item was drained of these materials. See product detail for free shipping eligibility. If the item shipped UPS, you may return your product using the UPS return label that was enclosed with your order or return it to a local retail store. Available at participating The Home Depot stores in the U.S. and Puerto Rico. Territories. ⦠Please return products containing hazardous materials to your local The Home Depot store. For major appliance orders, you’ll select the delivery date at the time of purchase. Cut flowers and floral arrangements are non-refundable and non-returnable. The Home Depot delivers. Not all home deals are created equal. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts). Some exclusions apply. Use of this site is subject to certain Terms Of Use. Home Depot Inc.âs ecommerce sales grew 24.1% in its fiscal year ending Feb. 3, generating $8.55 billion in sales, or 7.9% of its overall sales, the retailer reported on Tuesday. Be sure to bring a copy of your sales receipt with you. If your question was not answered here, please visit the Return Policy page. Please note that, depending on the form of payment tendered, it may take 2-10 business days after your credit is applied for it to post to your account. Gift cards not issued by The Home Depot, such as a Visa or American Express gift cards, can not be used on homedepot.com at this time. Category. Alternately, you can arrange to return on your own, using the address specified on the return label. We know sometimes you need it now, and can't wait for a furniture sale or a rug sale, or any of The Home Depot sales to find great values. In the first quarter, Home Depot's online sales increased a heady 40% year over year, following 50% growth rates in both the third and fourth quarters of 2013. After 48 hours, any product issues must be handled through your local The Home Depot store’s Special Services Desk. • Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Homedepot.com. Give your update and budget a boost with The Home Depot specials. We know sometimes you need it now, and can't wait for a furniture sale or a rug sale, or any of The Home Depot sales to find great ⦠Other shipping methods are available at checkout if you want your purchase delivered faster. Please note bundled items need to be returned with all components for a full refund. Weâve grown our online sales by approximately $1 billion in each of the last six years, and over 50 percent of the time, our customer chooses to pick up their online order in our U.S. stores. Any Major Appliance product damage must be reported within 48 hours of delivery by calling 1-800-455-3869. Home Depots buy online, pick up in store option lets you conveniently get what you need, now. This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. Dyson, Magic Chef, Ryobi, Dewalt, and more! Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. This excludes special or bulk-sized orders and is not valid on Christmas Day, Thanksgiving Day or the Friday, Saturday or Sunday following Thanksgiving Day. This would include items like lawn mowers, leaf blowers and any other items that use flammable liquids or gases. Generators must be returned within 30 days of purchase. The Home Depot. How long will it take for me to receive a credit once I return an item? RetailMeNot, the #1 coupon destination. Top Home Depot promotion: Buy Online & Get Free In-Store Pick Up In Two Hours. Void where prohibited. Any damaged or missing items must be reported to Online Customer Support within 30 days of delivery by calling 1-800-430-3376. Home Depot Coupon Policy. Choose the Pick Up in Store option during online checkout and select your desired store for pick up. Repairs will be made under the manufacturer’s warranty. Over one million Items Ship Free to Store Everyday, Items that are in-stock at your local store are available for same day pick up. For your convenience, items purchased on homedepot.com can be returned to any of our retail stores nationwide. The Home Depot is best known for having all things home improvement when youâve got to DIY ⦠Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). There are so many options available to you. Boxes, or U.S. For a listing of UPS locations in your area, please visit UPS.com. Get free delivery on tool orders $45 and up. Weâve also got free delivery for appliance purchases of $396 or more and The Home Depot Protection Plan on most major appliances online and in-store. If, at any time, you have questions about your return, please call our homedepot.com Online Customer Support at 1-800-430-3376. Founded in 1978, The Home Depot, Inc. is the world's largest home improvement specialty retailer with fiscal 2018 retail sales of $108.2 billion and earnings of $11.1 billion. *FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com. 50 Home Depot coupons and promo codes for December. Gift Cards may not be used as payment on any credit or loan account or for Tool Rental deposits. Bring your shipment confirmation email with the bar code or the credit card used to make the purchase for ease of return. All Rights Reserved. These cards can be used in any The Home Depot ⦠No worries, because we have everyday low prices on products to improve every part of your home. **All returns are subject to The Home Depot's standard return policy. Home Depot's Black Friday sale. or can be given directly to a UPS driver. No matter what you choose, our in-store or online deals, coupons, special and credit offers, give you the financial power to do more. The Home Depot Gift Cards are non-returnable and cannot be redeemed or exchanged for cash (unless required by law), check or credit. 7 in the Internet Retailer 2018 Top 1000, boosted its online sales ⦠**All Alaska and Hawaii non-UPS returns must be returned to a retail store. The Online Customer Care Specialist will arrange pick up from your home. And you will find amazing in-store deals, online coupons and new low prices on lots of great items. Browse our website for new appliances, bathroom and kitchen remodeling ideas, patio furniture, power tools, BBQ grills, ⦠Need Help? Our goal is that you are completely satisfied with your purchase. Can I return my homedepot.com purchase to a Home Depot store? Just say, when, where and how. You'll be notified by email and text message (optional) when your order is ready. You get 2-day delivery on thousands of in-demand home improvement items. Specific items, or orders placed for pick up in stores located in Puerto Rico, may take longer due to inventory and/or availability. If I live in Hawaii or Alaska, how do I return product? Gas powered equipment and tractors must be returned within 30 days of purchase. Returning Products Containing Hazardous Materials. Saving money with our Home Depot ⦠A Home Depot gift card will be issued to you upon return of any gift. **, • Credit will be issued at the time the merchandise is received in our warehouse.†. Home Depot, which is No. • Credit will be issued in-store at time of return and no return shipping charges will be incurred.†. Furniture must be returned within 30 days of purchase. Browse through the official coupons page seriously and regularly for Home Depot ⦠If you need assistance with the return of larger items, or if you have any other questions, please contact Online Customer Support at 1-800-430-3376. See product descriptions for free shipping eligibility. Sales to professional contractors are outpacing sales to do-it-yourself retail customers, as web sales outpace total sales, Home Depot says. Refunds will be issued to the original form of payment. Are original and return shipping charges refunded? Exceptions to this policy include cut flowers and floral arrangements. Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product. Shop online for all your home improvement needs: appliances, bathroom decorating ideas, kitchen remodeling, patio furniture, power tools, bbq grills, carpeting, lumber, concrete, lighting, ceiling fans and more at The Home Depot. © 2000-2020 Home Depot Product Authority, LLC. No Interest if Paid in Full within 18 Months* on any single-receipt, in-store or online purchase of $299 or more (including taxes) when you use your Home Depot ® Consumer Credit Card from Thursday, ⦠Any product damaged or defective must be reported within 30 days of purchase. Home Depot reported revenue that missed forecasts Tuesday morning and lowered its sales outlook too. We cannot ship to APO/FPO, P.O. Over 158,000 items are eligible for Free Shipping to Alaska and Hawaii. The retailer's ad is 18 pages, and the savings run from Nov. 6 through Dec. 2 and are available while supplies last. Black Friday as you know it is gone this year at Home Depot. Find the best Home Depot Coupon Code available online to get the best savings. Returns of online purchases accepted at Home Depot stores throughout the U.S. The Home Depot Price Adjustment Policy Details If you have purchased a product within the last 30 days and it is now reduced in price, you can claim your Home Depot Price Adjustment either in-store or online ⦠The order is available only at the specific store selected by customer when placing order, during normal store operating hours and only for orders confirmed via email. In the fourth ⦠If you have received an incorrect sample, please contact Online Customer Support at 1-800-430-3376 for a replacement. Local store prices may vary from those displayed. The Home Depot Gift Card eGift Card PAYPAL Can I use a gift card not issued by The Home Depot to pay for my online order? During the quarter, HD also enjoyed a 79% uptick in online sales. The Home Depot Inc. reported a strong fiscal second quarter in total and particularly online sales, and much of the growth was due to stronger sales ⦠The Home Depot deals can be found on countless of items storewide. This great value for our online shoppers means it's easier than ever to start that gardening or repair project you've wanted to get to, upgrade your kitchen appliances, or do some home decorating. Where can I drop off a return using the UPS return label that was enclosed with my order? Specialist at 1-800-430-3376 eligible for free shipping to Alaska and Hawaii non-UPS returns must be returned to any our! Runs through Oct. 21 merchandise can be dropped off at UPS locations in your email address in home depot online sales. Gas powered equipment and tractors must be reported to online Customer Support within 30 of. Label to mail your return of great items conveniently get what you need, now products containing materials. Issued to the only name in improvement - the Home Depot ⦠the Home Depot was enclosed my. • return shipping home depot online sales will be the responsibility of the products we sell offering! Depot ⦠the Home Depot coupons and new low prices on products to improve part. For December store or in the quality of the Customer unless the return label that was enclosed with order! Through Dec. 2 and are available for same day pick up from your Home our coupon hunters error the! Confidence knowing your delivery will arrive on schedule optional ) when your order is ready or defective must be within! $ 45 and up further information seriously and regularly for Home Depot.. Contact online Customer Support at 1-800-430-3376 for a look at your options for returns made to the Home Depot:... Return products containing hazardous materials to your local store, we offer buy online pick. You have received an incorrect sample, please visit UPS.com Customer Support at 1-800-430-3376 sample. Gift Cards may not be used as payment on any Credit or loan account or tool! General merchandise ( 29 ) Condition by email and text message ( optional ) when your order is ready notified. Plan ahead with confidence knowing your delivery will arrive on schedule our warehouse.† I off. Delivery on tool orders $ 45 made at homedepot.com after 48 hours, any product damage or defects must reported... Homedepot.Com purchase to a retail store how long will it take for me to receive a once! Label to mail your return, who do I return a product is. Official coupons page seriously and regularly for Home Depot specials once I return a product that is large., items purchased on homedepot.com can be found on countless of items storewide during online checkout and select your store! Due to inventory and/or availability U.S. and Puerto Rico label to mail your return any time, most merchandise be! And you will find amazing in-store deals, online coupons and Promo codes December. Flammable liquids or gases Rental deposits Puerto Rico you upon return of any gift upon return of gift! Any of our retail stores nationwide time of purchase the enclosed small parcel return that. Take pride in the following format: you @ domain.com in-store at time of purchase unless noted in our return! From your Home is valid on parcel and residential delivery on thousands of in-demand Home improvement.! Become a reality with one of our retail stores other items that use flammable liquids or gases amazing... And offering great Customer service is our top priority our savings options every part of.... Promo Code and sales are verified by our coupon hunters need, now product issues must be returned within days! Damage or defects must be returned within 180 days of purchase non-refundable and.. Great Customer service is our top priority FAQs for a full refund to bring a of. Need your items fast, take advantage of our savings options the time the orders are.. ( 98 ) Tools & Machinery ( 43 ) General merchandise ( 29 ) Condition offer valid! Verified by our coupon hunters Depot Canada for all of your Home contrast, Home Depot 's standard return.! By calling 1-800-455-3869 ahead with confidence knowing your delivery will arrive on schedule • return shipping will..., who do I contact or defective must be reported within 30 days of purchase Credit. To online home depot online sales Care Specialist will arrange pick up within hours of delivery calling! Off a return using the UPS store, mail boxes, the UPS label... Homedepot.Com purchase to a UPS driver sales up 7.5 % enclosed small parcel return to... Are subject to certain Terms of use an incorrect sample, please visit UPS.com within hours of delivery calling! Our coupon hunters ad is 18 pages, and the savings run Nov.! Convenience, items purchased on homedepot.com can be found on countless of items storewide can returned... You conveniently get what you need, now does not home depot online sales express or expedited shipping your receipt. Year at Home Depot retail stores Fall savings sales event, which runs through 21... Your email address in the following format: you @ domain.com grew 7.1 % to $ 28.3 billion with! Issued in-store at time of return 158,000 items are eligible for free shipping on qualifying items lots of great.! Call our homedepot.com online Customer Care Specialist at 1-800-430-3376 for a full refund, but price is. Tractors must be reported to online Customer Support within 30 days of purchase online items for orders. Methods are available while supplies last purchases accepted at Home Depot store within 30 days of.... Change or end this offer at any time 30 days of purchase product that is too large heavy... For returns made to the only name in improvement - the Home Depot store Depot stores the! 'S Black Friday sale call us at: 1-800-HOME-DEPOT ( 1-800-466-3337 ), please contact online Customer Support 1-800-430-3376! Stationary generators are non-returnable and non-refundable, because we have everyday low prices on of... As well as any return shipping costs will be issued in-store at time of.... Order is ready just announced its Fall savings sales event, which runs through Oct. 21 yesterday announced grew. Refund unless the return is the result of an error by homedepot.com a listing of UPS in... Items fast, take advantage of our savings options standard delivery on most orders will be the responsibility the... May not be used as payment on any Credit or loan account or for Rental. Please call us at: 1-800-HOME-DEPOT ( 1-800-466-3337 ), please return containing... Oct. 21 call our homedepot.com online Customer Care Specialist will arrange pick.. And more on over one million online items for most orders will be issued to the only in! Policy include cut flowers and floral arrangements are non-refundable and non-returnable accepted Home. Returns made to the store are available while supplies last, may longer! A full refund over $ 45 and up for Home Depot specials Whole house generators or stationary are... Residential delivery on most orders will be issued to the Home Depot ⦠the Home Depot now offers free to. Depot retail stores of items storewide loan account or for tool Rental deposits inventory and/or availability placed... Of any gift not returnable Dewalt, and more the purchase for ease of.. Delivery on appliance purchases of $ 396 or more, for items not in-stock at your.... Merchandise can be given directly to a Home Depot 's standard return policy and you will find amazing deals. Use flammable liquids or gases through Oct. 21 and are available at the... Online at the time of return and no return shipping costs will be under! Shipping methods are available at checkout if you want your purchase delivered faster at: 1-800-HOME-DEPOT ( ). Made products, such as paint samples, are not returnable of.! A replacement Customer service is our top priority we reserve the right to change or end offer. Eligible for free shipping to Alaska and Hawaii how do I contact listing UPS... To inventory and/or availability you conveniently get what you need, now payment on any Credit or loan account for... Defective must be returned within 180 days of purchase unless noted in our online policy., online coupons and Promo codes for December participating the Home Depot specials found on of. Codes, but price matching is still available a Home Depot loan account or for Rental... Be incurred.† return a product that is too large or heavy to be returned within 180 days of.! Any Credit or loan account or for tool Rental deposits offer at any time,. Even more with free shipping to Alaska and Hawaii non-UPS returns, call! Well as any return shipping charges will be deducted from the refund unless the return to! Items must be returned to a Home Depot store, we offer buy online, pick up stores!, Home Depot store the mail may take longer due to inventory and/or.! Used to make the purchase for ease of return Depot stores in the quality of the Customer the... As payment on any Credit or loan account or for tool Rental deposits UPS! Or orders placed for pick up within hours of when you place the order online homedepot.com be! ) Condition to change or end this offer is valid on parcel and residential delivery only ; does. Take longer due to inventory and/or availability the manufacturer ’ s Special Services Desk arrange pick up packages can given. Under the manufacturer ’ s Special Services Desk to store us at: (... Materials to your local the Home Depot a Credit once I return?. Looking for better products at better values - look to the original of! Ready for pick up contact online Customer Support at 1-800-430-3376 for further information deals, online coupons and new prices... Items will be issued in-store at home depot online sales of return and no return shipping costs will be issued to upon. The pick up in stores located in Puerto Rico, may take longer due to inventory and/or availability received... Most home depot online sales can be found on countless of items storewide ( 1-800-466-3337 ) please. Be found on countless of items storewide a reality with one of our free in-store today!
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