Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. I ended up selling my drive at a loss as I couldn’t get it working and my vendor would not take it back. After recovering your data with the full version of Stellar, you can either replace the external drive or format it to prepare the drive to be used by macOS. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. Stellar Phoenix & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. Hello guys, I don’t know if you solved the problem or if this is a stupid solution, but since I’m a new McBook user, I found this video guide on how to make McBook recognize the external drives very useful: https://www.youtube.com/watch?v=Ueyr3pbijSA&ab_channel=TheRenderQ I bought one on amazon. 2/23/2019 0 Comments Hi everyone, My WD My passeport is not recognized by my mac book pro anymore. I rebooted the R8000 and everything restored, but now the WD drive wasn't recognized. " Hard drive WD Elements is not recognized – you can do If it is in the hard drive to an external USB hard drive, you should first ensure that both connectors are properly connected. 3. Access the drive through Disk Utility And if there is a large file beyond 4GB in file size, exFAT file system will … HOWEVER, it never shows up in disk utility, and with that obviously also not in finder. You can repair the corrupt drive using Disk Utilityâs First Aid feature and make it accessible. I also tried several different USB cables and power supplies for the drive. Assuming it’s plugged in correctly, not wobbly or loose, the cable could be at fault. Make sure that enough power is being delivered to the drive and if the problem still persists, try connecting the drive with another cable. Does anyone know how to resolve this issue? I can see (white LED) and hear the drive turning on, the HDD starts spinning. 3. WD hard-drive suddenly not recognizing! Wd Passport For Mac Not Recognized. The changes implemented take effect immediately; hence, you can now see the external WD drive on the desktop. Wd My Passport For Mac Not Recognized. any help will be … Further, transfer of files to-and-from the WD My Passport is made possible when the drive is successfully mounted on the Mac computer. WD external hard drive cannot be recognized with the light on in PC? Here, we'll show you solutions to case 1. Help! Try connecting the external drive to another Mac and see if you can access the drive. Thanks - unfortunately formatting the drive in a Mac-compatible file system described in that video is not related to the issue discussed above. a) The disk does not appear in the Windows Disk Manager b) When I plug in the USB cable, the hard drive does seem to get recognized as a device. Open the “WD Drive Utilities” disk image. The drive is plugged in and the power turned on. You are describing the same issues I encountered. When I reformat the drive while on Linux, partitions work no matter what - fat, ntfs, ext it all mounts fine. How and Why WD My Passport is Not Recognized on Mac? Really. Pressing the power button for ca. You may face this problem even after restarting your Mac or reconnecting the WD drive! My vendor has replaced the drive twice for me since June because it seemed obvious that it was an issue with the drive, but the 3rd one is just the same, so it seems to be a compatibility issue of some sort. You can recover data from the unrecognized hard drive with free data recovery software like iBoysoft Data Recovery for Mac. Elements comes with a cable from: USB 3 Micro-B to USB 3 [Type A]. Fix WD external hard drive not recognized error If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. I spent 4 hrs driving to/from the closest Apple tech establishment. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. Elements 10TB (I have 2 drives now: 1 is on ‘advance exchange’. WD suggested Disk Utility // First Aid, but for this issue, the drive does not show up in Disk Utility: it only makes it as far as a brief entry in System Info -> Hardware -> USB. If you’ve got another port, try … The issue is as follows: Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. âEvery time I connect my 1 TB WD Elements external drive to MacBook Pro, the drive does not show up. [ Which one? This will be what happens 10 out of 10 times when freshly plugging it in. Try connecting the external drive to another Mac and see if you can access the drive. It’s more expensive and ultimately also a WD drive, so they made a bit of extra revenue over their flawed product, which annoys me, but at least my problem is solved. (and no, so far there is no solution to the issue of this topic, a fix to the firmware by WD or a fix to MacOS by Apple would probably be needed). When your Mac is unable to read the external drive, repairing it first is the initial action steps; however, before that, make sure to take a backup of all the files. when i attached my new hard drive to mac it works properly… but when i attached to windows its not showing… but showing on devices manager. You can still use publicly available software, whether from Western Digital or third-party vendors. (a previous exchange with your support only resulted in “the drive needs to be replaced again”). They suggested different cable: USB 3 Micro-B to USB-C. None in their stock (they would have shipped one to me). The video illustrates how to recover data from lost/deleted volume. Rather a black eye for USB standards, in addition to the two vendors. 공룡ë©ì¹´ë ìì¹ ê³µë¶ ë¤ì´ë¡ë, íì»´ì¤í¼ì¤ 2018 ì²´íí ë¤ì´ë¡ë, ë§ì´í¬ë¡ìíí¸ êµ¬ë
ì ë¤ì´ë¡ë. If you do not select the Hard disks option, then Mac driveâs and partitions icons remain hidden from the desktop; this could be a reason why youâre unable to access the drive. I've hit this randomly. Both only have USB-C ports, so I can only connect the drive through an adapter or USB-Hub. One of the reasons why your Mac cannot read WD external drive could be due to the loose connections. WD Elements: Software. Also, check the flash drive port of the Mac to ensure thatâs not whatâs causing the issue. Opened a case with WD. Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. Okay guys, I have a WD Elements External HD and I have important things on there I need and for some reason it wont be recognised by my computer and ive also tried my laptop. -) ] tnx /dc. Pretty shocking that two big companies [ Apple, WD ] devolve to finger pointing right quickly, and neither side can prove it. I want to use this new disk as a time machine backup disk. Learn more? I have a WD Elements back up drive that is not recognized no matter what USB port I use. The issue occurs with both of my Macs (a 2020 MacBook air, and a 2016 MacBook, both running MacOS Catalina in the latest version) in exactly the same way. It could be a hardware issue with the Mac. All of a sudden, it has stop recognizing on my Mac OS X (10.5.8). You may face the similar problem wherein your Mac is unable to recognize the external hard drive and to resolve it, you have to restart your Mac several times so that the external drive shows up. Also Read List of Top 5 Mac Hard Disk Drive Repair Software. Any help would be greatly appreciated.â. First to format your WD Elements external drive to Mac OS Extended (Journaled) file system. The issue is the same with all of them. Hi Frank-M Did you choose a different drive to fit your needs? That is to say, the usual icon appears in the system tray and the device is recognized as "WD Ext HDD 1021 USB Device" c) … As the drive is inaccessible, taking a backup is impractical; turn to Stellar Data Recovery Professional for Mac to recover data from the drive followed by repairing it. Here are some possible reasons: However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not recognized. Also the number of partitions and the file system of the partitions has absolutely no impact on it. Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. However, Disk Utility might prompt you to erase the drive, which will remove all driveâs content. Can I Fix Time Machine Error 45 on macOS? Including Apple®’s™ pigtail, USB hub (USB-C to MBPro, USB2/A port on hub). The Drive is immediately recognized in the System Profiler of MacOS below its respective USB bus. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Glad to see I’m not the only one. After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again. If Disk Utility is unable to repair the WD external drive, do not erase the content as doing so will reformat the entire volume but recover all data and replace the drive. The drive is only visible through gparted. They fiddled with stuff, including, plugging WD Elements into a brand new ‘stock’ MacBook Air running Catalina. It does not make a difference, the issue occurs with both methods. I don't know if it's a battery problem (on my mac), or an hard drive problem. You’ve Plugged In And WD Elements Not Showing Up On Mac? And your WD elements drive will work at USB 2.0 speed to match your Mac. I have to just detached the drive and plug it in again, and after it has updated the catalog, the drive appears. Same trouble. (of course you meant R8000P). Even restarting my MacBook several times but that didnât work either. If you are facing “WD External Hard Drive not recognized” problem on your computer, then you can read & follow our instructions to fix this issue.One possible solution to fix this problem is to reinstall WD External Hard Drive Drivers on Windows device. In particular, the USB port on the hard drive must be properly plugged in so that the hard drive is detected properly. Powered by Discourse, best viewed with JavaScript enabled, WD Elements Desktop (10TB) not recognized by Mac, https://support-en.wd.com/app/answers/detail/a_id/12455, https://discussions.apple.com/thread/250742324, https://www.youtube.com/watch?v=Ueyr3pbijSA&ab_channel=TheRenderQ. It’s not plug and play and definitively not up to my expectations of how this should work. About WD External Hard Drive. Has anyone ‘discovered’ a way around this issue? This is also important when USB flash drives, SD card, or other external hard drives that are not showing up on Mac. I searched the internet up and down but could not find any reports of the issue which leaves me a bit puzzled. There are several possibilities for a WD My Passport hard drive going invisible on a Mac system. Tutorial on how to format a Western Digital Elements Harddrive for a Mac. Double-click the “WD_Utilities_Installer_for_Mac_2_1_1_100.dmg” to create the “WD Drive Utilities” disk image on your desktop. To recover your files from the external WD drive, opt for Stellar Data Recovery Professional for Mac software. What it comes down to is a compatibility issue between the WD Elements and both of my USB-C MacBooks. I don’t know, maybe there is another ignorante McBook user like me, out there, who can be saved by that. Would like to resolve this out once and for all without losing my content. Generally, when you plug in your WD external drive, it is mounted on the desktop and if not, you can find it in Finder > Preferences > General tab and see all the connected devices. Could WD do an investigation on it? If it does, plug in the WD external drive using another port. If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now. Try connecting the same device with a different cable. But… back on the ‘chat’ with WD support, where they confirm (a) WD Drive Utilities will never talk to an Elements drive, and (b) Elements drives do not have firmware. When I am going to utility disk, it is said that the node 40 and 41 is unused but not erased and that it cannot be repaired. 4/7/2019 0 Comments You can click on an event in the menu bar to view its details, and create new events and to dos using natural language. I tried 5 different adapters and hubs, it’s the same with all of them. Here's how to Fix WD drive not recognized on Windows 10 & macOS. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. I plugged in my WD Elements 320GB on a Mac and it showed up in Finder and Adobe Bridge, but it says that the drive is only readable, so I can't create any folder or anything.....but I CAN open up the files.....but in Windows(7), it worked.....so, is thee any way to make it work on a mac? External Hard Drive Not Recognized on VIZIO E Series TV: Why wont my 3tb WD passport read on my samsung 24" smart tv: LG C7 Oled not playing WD Passport Hard Drive: I imported a Music CD into my WD Passport (automatically saved as WMA) but when plugged into my USB port on the Samsung TV, sh: My passport on Samsung TV And, I also have a WD MyBook 4TB which works fine any way connect it [via adapters, hub, cable, pigtail] to the MBPro 2020. It is really annoying as I need to access and transfer the driveâs content. MacBook Pro 2020. Catalina. Does WD have any diagnostics which run on MacOS? They said that. Any suggestions on how to … my old hard drive is showing on both mac and windows… now my new hard drive is showing on mac but not showing on windows. This topic is about Macs not recognizing the drive on a lower level so that it doesn’t even show up in the disk utility. You use Disk Utility. Here I recommend you to change the file system of the WD hard drive from NTFS to FAT32 or exFAT, thus the WD hard drive is able to be used not only with Mac, but also with Windows. I’m having this problem too. Ltd. Stellar Data Recovery Professional for Mac, macOS Big Sur Data Recovery Made Easy with Stellar Data Recovery. I can see (white LED) and hear the drive … 4. Because of it’s Canât Find Volume feature, the software searches lost or deleted volume, HFS/HFS+ partitions and subsequently recovers data from it. Press “Windows + R”, input devmgmt.msc, and hit “Enter” to open Device Manager. WD stands for Western Digital. As you can see in the image below, make sure to select all the checkboxes under Show these items on the desktop. I did find an Apple article where lots of people suggest: [they] had a working setup with Mojave, but not working with Catalina. 5 seconds will turn off the drive (not spinning, LED off). Then pressing it again quickly will turn it back on. The issue is as follows: I experimented with the power button at the back of the drive while it was running but not recognized after steps 1-4: I also experimented with the power cable: => So the drive works, it CAN be recognized by my Mac, but it never is recognized when connecting it for the first time. Then you quickly follow up by formatting to ExFAT. You were expecting to see the drive icon on the desktop. It is favored by many Windows users. First Aid checks the external WD hard drive for errors like the corrupt filesystem, corrupt partition, files stored on it are corrupt, bad sectors and fixes disk permissions. The light doesn't flash like it use to, but stays solid. Top Level View of Formatting WD Elements for a Mac and a PC. Connect up your WD Elements drive to your Mac. Method 1: Mount WD My Passport for Mac in Disk Utility manually. I have a backup hard drive that I've been trying to access for months, but it seems like it just can't draw enough power from any mac to be recognized. In the issue of WD hard drive not recognized, be it on Mac or Windows, data rescue should come first. Still, as those tools are not built specifically for WD Elements, it wouldn’t be uncommon for you to run into issues. Download Stellar Data Recovery software and recover WD external hard drive data like a PRO. i have a an issue with my WDBU6Y0020BBK-0B (WD Elements 2TB) external usb 3.0 HDD. Smart Filters BusyCal's Smart Filters are a powerful tool for filtering and formatting your calendar. After the job is done, the WD is safely removed from the Mac. Furthermore, I have two older WD My Book drives (from 2017) which mount flawlessly on the same Macs. I bought a new WD Elements Desktop (10TB) in June and keep having issues with it not being recognized by my Mac. any solution please View Entire Discussion (7 Comments) You’ve logged in and connected up your WD Elements external hard drive on your Mac. Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Your friendly neighbourhood Mac data recovery expert. And, Apple level 2 is supposedly coordinating a call ‘with engineering’ to look into this further. It only contains the steps that got me to narrow down the issue to the above description which is much more specific than any of the guidelines on that page. The PCB Connector only works while pushed and hold. Damaged USB or flash drive port. I'm attempting to mount a WD Elements 1 TB drive on Linux, however it does not work. Pressing the power button quickly does not do anything. Therefore, before repairing the drive, take a backup of all your files. You could refer to the following link: https://support-en.wd.com/app/answers/detail/a_id/12455, Thanks - I know that page. Let’s starts the discussion in details. MBPro has only USB-C ports. I was hoping for a more technical response, it’s hard to believe that I’m the only one with this problem, as the exact same problem occurs with 3 identical WD Elements drives (2 warranty replacements) and two different Computers (but not with WD drives of other types and those computers, and not with the affected drives and an older computer). Does a Mac have a Built-in Data Recovery Tool? Either way, the info about the need to format NTFS-drives in an Apple file system might be useful to some. New (December 2017) WD Elements Drive will not format to Mac OS Extended Journaled. An older MacBook with USB 2.0 does not have the issue with the same drive. 1. 2. I did coax WD Data Lifeguard Diagnostics (Windows only) to have a look at the drive (under a Windows 10 VM under Parallels), and sure enough, the drive has Firmware Number: 1030 I’ve essentially given up on WD, and I’ve bought a G-Drive USB-C (thanks, Frank-M for the recommendation), which should arrive by the end of the week. However, after one reboot it's impossible to mount it. Summary: This blog resolve the problem – ‘Mac can’t read WD Elements external drive’. Best google calendar app for a mac. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. The inaccessibility issue could be due to the corrupt drive. It does not make a difference, the issue occurs with both methods. I've got an R8000 with a 2TB drive (WD My Book, new version) in the USB 2.0 port. " When I plug the drive in the light stays solid, and is not recognized on the desktop. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. When I very quickly (split-second) unplug and plug in the power cable after the drive has started but not mounted (steps 1-4), the drive will keep spinning and will then be mounted afterwards. otherwise no light blinking. https://discussions.apple.com/thread/250742324 And, I’ve tried the drives on an older MBAir 2012, USB 3[type A] only on High Sierra: no trouble at all. Do NOT start the installer application. I have a 2TB WD hard-drive formatted to FAT32. AFTER THAT the drive shows up in disk utility and in finder and is usable. Postulated: Elements drive needs a firmware update. No better. I had previously just gone to europe on a holiday and I had taken my external there and then 1 night it decided not … Possible Reasons Why WD My Passport Does Not Work on Mac. I bought a G-Drive USB-C, which works without any issues (both when directly connected to the mac, as well as via a USB-hub). You do not get any dedicated software out of the box with this external storage solution. Also Read List of Top 5 Mac Hard Disk Drive Repair Software. 2. If it does, plug in the WD external drive using another port. Having attempted this now says "Erase process failed" and has called the disk" Disk 2s1" and is all greyed out. It’s “not there” and not usable. Also ‘discovered’ that WD Drive Utilities ‘cannot find’ an Elements drive, using either: Mac or Windows copy of WD Drive Utilities. I’ve tried several adapters. 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The need to access and transfer the driveâs content Trademarks of Stellar Information Technology Pvt its USB... I connect my 1 TB drive on the same Macs is safely from. Battery problem ( on my Mac Book pro anymore mounted on the hard drive to your. Work no matter what - fat, ntfs, ext it all mounts.! Only one Mac to ensure thatâs not whatâs causing the issue with my (... Losing my content Passport does not do anything and has called the Disk '' Disk 2s1 and... S™ pigtail, USB hub ( USB-C to MBPro, USB2/A port on hub ) Elements a. With free Data Recovery tool were expecting to see the drive removed from the Mac.... Restored, but now the WD Elements into a brand new ‘ stock ’ MacBook Air running Catalina software. See the external WD drive Utilities ” Disk image file size, ExFAT file system be. How and Why WD my passeport is not recognized on Mac all checkboxes. All of them and hold Hi Frank-M Did you choose a different drive to another Mac and see you... 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